Frequently Asked Questions

Becoming a member of the School is easy. Sign up via the quick registration form and get automatic access to the CPD-accredited resources available in our online library; as well as bespoke assessment tools and hundreds of free training sessions.

When you register as a new user of the School, our system will notify you if we already have an existing company account associated with your email domain.

If we do, you will be invited to join your colleagues in your company’s existing account and your company administrator will be notified that you wish to join. You will still be able to access all the School’s resources and complete a personal assessment whilst you wait for your administrator to approve you.

Please contact us with your company’s details and we will be able to re-allocate administrative access to your company account.

The School's membership levels are based on company engagement and interaction with the School.

In order for your company to become an active member; the first step is to ensure you are linked to your company's corporate account. You will have been invited to join an existing company account - or create a new one - when you registered.

Once you have been approved into / created your company account, all you need to do is use at least one resource via the School website. This can be either: completing an assessment, coming to one of our events, or accessing an online resource.

For more information on our membership levels click here.

The assessment tool is a series of statements or questions which is used to benchmark your knowledge on key sustainability topics within the built environment. It is used to identify any gaps in your knowledge and direct you to the most relevant resources.

You can complete an assessment in any of our topics of learning, including:

• Digital maturity


• Offsite processes


• Management competencies


• Sustainable procurement


• People matters


• Lean and operational efficiency


• Core sustainability

There is also an assessment available to support companies wishing to engage with the sustainability priorities of National Highways.

Completing an assessment will generate an action plan, made up of ten recommended resources relevant to your trade category, industry sector, company size and knowledge improvement areas.

An action plan is a tailored list of ten recommend resources generated after completing an assessment.

Our assessment tools consider your trade category and industry sector to create a bespoke action plan based on your responses and knowledge improvement areas.

You should log in on a regular basis as we are always updating content and announcing new training.
We recommend re-assessing every 6 months to maintain your level of membership. To learn more about the levels of membership click here.

You can manage your contact preferences at any time from your personal dashboard by selecting the "view my profile" option just underneath your avatar.

If you still need help, get in touch at [email protected].

Simply clock on the “forgotten password” link on the login page and you will automatically be sent a password reset email.

Not received the password reset email or still having problems logging in? Simply contact us with your account details and we will be able to help

Your username is the email address which you registered with when you signed up to the School.

Should you ever need to change or amend your username, please contact the School team directly who can assist with this.

Everyone who joins the School will automatically be given a personal account, from which you will be able to manage your own learning, undertake personal assessments and download your CPD certificates of activity.

Users can be linked into a company account, which consolidates all users from a company into one place and allows cumulative activity and progress to be saved in one area. This allows users to undertake their own learning journey and collect CPD points, whilst also contributing to their company’s engagement and level of membership with the School.

For example, if Joe Bloggs Scaffolding employs ten people, all of whom are registered with the School, each of these ten users will have access to their own personal accounts, as well as the ability to access and view the Joe Bloggs Scaffolding company account.

Absolutely. As a member, you are part of the whole School. You can take all our topic assessments and improve your knowledge across all markets and topics within the School.

To gain a bespoke action plan you need to complete an assessment. The assessment tool is located on your dashboard.

You can either take a personal assessment to benchmark your own knowledge, or a company assessment on behalf of your organisation. Company assessments can be completed as part of a team discussion or through your own evaluation of your company’s current skillset.

As a member, you can set up learning pathways for your internal colleagues. You can also make the most of the public learning pathways set up by the School (job role / topic specific etc). To view our publicly available learning pathways set up by the School, please scroll down to the 'My Learning Pathways' section and then click, 'View Available Pathways'. You will then see at least 36 self-enrol pathways available covering a wide variety of sustainability topics.

 

As a Partner, you can set up learning pathways for your internal colleagues and / or your supply chain. You can also create a variety of public learning pathways or utilise those already set up by the School (job role / topic specific etc). To view our publicly available learning pathways set up by the School, please scroll down to the 'My Learning Pathways' section and then click, 'View Available Pathways'. You will then see at least 36 self-enrol pathways available covering a wide variety of sustainability topics.

Please note: if you would like to set up a learning pathway which is accessible to all members of the School and not just colleagues / supply chain, please contact the School team for assistance.

To set up a learning pathway, select the “Administration – Manage Learning Pathways” from the left-hand side of your corporate dashboard. From here you can manage existing learning pathways and create new ones.

Please note you will need to be an administrator or owner of your company account to set up a learning pathway.

Yes. You will be able to choose from the School's full library (3,000+ resources) and pick your own curriculum of specific activities relevant to your sustainability requirements.

Yes. You will be able to view a table of completion online in your learning pathway homepage and review which of your colleagues have yet to complete their activities.

The School system will notify your contacts via email that they have been allocated to a learning pathway.

They can also view this at any time by scrolling down to the 'My Learning Pathways' section and click on 'Enrolled Pathways' in their individual dashboard (if the pathway has been allocated to the individual) or their corporate dashboard (if the pathway has been allocated to a company).

Yes. You will be able to set a specified date for the required completion of the learning pathway during set-up. You can also leave this open ended should you wish to.

Yes. Completing a resource as part of any learning pathway will count towards your company’s resources views and membership status.

Yes. Please enter the name of the training session you would like colleagues to attend and choose it from the drop-down menu of resources. Please note however, you will not be able to add a training session to a learning pathway once that event or workshop has already occurred.

Yes. You can set up as many learning pathways as you like.

The School system will notify you via email if you have been allocated a learning pathway and are the owner or administrator of your company's account. You are also able to access this information at any time by scrolling down to the 'My Learning Pathways' area and clicking 'Enrolled Pathways' in your company dashboard.

 

First you will need to group your colleagues together. To do this, go to “Our People – View Colleagues” from your corporate dashboard.

You will see a button to manage any groups currently set up for your organisation and create new ones.

You can group your colleagues in anyway that you want (department, business unit, job role etc).

When you set up your learning pathway these groups will now appear for you to select.